governing documents
policies and procedures
As an organization dealing primarily with vulnerable children and adults, Our Rainbow House is committed to the safety and wellbeing of all children and vulnerable people in our community. All Our Rainbow House employees, volunteers and partners are required to adhere to our Child Protection and Safeguarding Vulnerable People policies, procedures and Codes of Conduct. Any breaches of our polices and/or Codes of Conduct will be treated seriously, investigated immediately and reported to local enforcement authorities when necessary. Our Rainbow House has zero tolerance for abuse or exploitation.
Child Protection Code of Conduct
Child Protection Policy and Procedure
Safeguarding Vulnerable People Policy and Procedure
complaints handling
Our Rainbow House welcomes all feedback.
Complaints Handling Policy and Procedure
Any concerns may be directed to admin@ourrainbowhouse.org.au or through our contact form and will be followed up as per our Complaints Handling policy and procedures.
Suspected breaches of the ACFID Code of Conduct may be directed to the ACFID Code of Conduct Committee; Email: code@acfid.asn.au. Postal: Chair, ACFID Code of Conduct Committee c/- ACFID, Private Bag 3, Deakin ACT 2600.
