governing documents

policies and procedures

As an organization dealing primarily with vulnerable children and adults, Our Rainbow House is committed to the safety and wellbeing of all children and vulnerable people in our community. All Our Rainbow House employees, volunteers and partners are required to adhere to our Child Protection and Safeguarding Vulnerable People policies, procedures and Codes of Conduct. Any breaches of our polices and/or Codes of Conduct will be treated seriously, investigated immediately and reported to local enforcement authorities when necessary. Our Rainbow House has zero tolerance for abuse or exploitation.

Anti-Bullying Harassment and Discrimination Policy

Code of Conduct

Child Protection Policy and Procedure

Child Protection Code of Conduct

Safeguarding Vulnerable People Policy and Procedure

Privacy Policy and Procedure

Confidentiality Policy and Procedure

Prevention of Financial Wrongdoing Statement

Communications Policy and Procedure

Refund Policy and Procedure

Accepting and Rejecting Donations Policy and Procedure

Fundraising Policy and Procedure

Conflict of Interest and Related Party Transactions Policy and Procedure

Transparency and Accountability Policy and Procedure

Separation of Development and Non-Development Activities Policy and Procedure

Gender Equality, Disability and Social Inclusion (GEDSI) Policy

Environmental Sustainability Policy and Procedure

complaints handling

Any concerns may be directed to admin@ourrainbowhouse.org.au or through our contact form and will be followed up as per our Complaints Handling policy and procedures.

Our Rainbow House is a registered charity and a member of the Australian Council for International Development (ACFID). As a signatory, we are committed and fully adhere to the ACFID Code of Conduct (a voluntary, self-regulatory sector code of good practice), conducting our work with transparency, accountability and integrity.

Suspected breaches of the ACFID Code of Conduct may be directed to the ACFID Code of Conduct Committee;

Email: code@acfid.asn.au.

Postal: Chair, ACFID Code of Conduct Committee c/- ACFID, Private Bag 3, Deakin ACT 2600.

annual reports

2025 Annual Report

2024 Annual Report 

2023 Annual Report

Past Annual Reports are available on request to admin@ourrainbowhouse.org.au